Delivery & Returns

Delivery within EU :

Delivery throughout the entire EU within 2–3 business days is free for all purchases over €90. For orders under €90, the applicable shipping fee is:

  • Home delivery: €6.95

International delivery :

For areas outside the EU, delivery within 5–7 business days is free for all orders over €150. For orders under €150, a shipping fee of €18 applies.

To receive accurate delivery information for your region, please make sure to set the shop to your country of residence. At checkout, fill in the delivery details to view the available shipping options for your area.

If no delivery option appears, please don’t hesitate to contact us for a custom solution.

Please note that any customs fees related to your order are your responsibility. Thank you for your understanding.

If the parcel is not claimed by the customer within the designated time frame and is returned to our warehouse, the order will be considered unclaimed. In such cases, you will be refunded the product amount, excluding the original delivery fee and any return shipping costs incurred.

To avoid this, please ensure that your delivery address and contact information are accurate and up to date to receive all parcel notifications.

Returns Policy

Within EU :

If the item does not suit you, you have 14 days to exercise your right of withdrawal. Returned products must be in their original condition and include all original tags. Return shipping is free of charge.

If, despite our careful preparation, your package or product arrives defective, damaged, or not as described, please contact us immediately: we will offer either a replacement with an identical product or a full refund, subject to the return of the item, according to your preference.

Rest of the world :

As our warehouse is located in Europe, return shipping is set at €10 and must be initiated within 14 days of receiving your parcel. In the future, we plan to expand our global stock coverage in order to offer free return shipping. To help minimize the likelihood of returns, we kindly encourage you to consult the size chart before placing your order to ensure the best fit.

Return Processing Time

Once your returned order is received and verified by our logistics partner, we aim to process your return request within a maximum of 2 business days. However, please note that it may take up to 7 business days for the bank to complete the refund transfer.

Return Instructions

At Fordica, we place great importance on protecting your rights as a customer. That’s why we have simplified and optimized the return process to make it as quick and easy as possible.

To proceed with a return, please follow the steps below:

  1. Request a return label.
    To receive your return label, contact us at the following email address: contact@fordica.com. Our customer service will send the label within 24 hours.

  2. Print the return label sent to your email.

  3. Prepare the parcel.
    Place the item(s) you wish to return in sturdy packaging and securely attach the printed return label to the parcel, ensuring the barcode is clearly visible and not covered.

  4. Return the parcel.
    Drop it off at your nearest drop-off location, or arrange a pick-up directly from your residence.